Shipping Information

Once the order is placed on website, you will receive email confirmation. You will receive notification when your order has been shipped. Domestic Shipping is free for prepaid orders only. For international shipping, we offer free shipping on order value above Rs 10000/-. For order value below Rs 10000/- , nominal charges apply. For customers within India, all prices specified on the website are exclusive of GST. For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees, or local taxes. It is essential to pay these in order to release your order from customs. Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email. Once you have placed an order, we will send you a tracking number through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery. We use the most reliable courier services for deliveries through reliable courier partner through Shiprocket which is India’s most-used eCommerce logistics and shipping software solution for the best courier services like Blue Dart, Ekart, DTDC, Amazon, Ecom express etc.

The order is dispatched for most items, within 2 days of receipt of order. Maximum delivery time is 7-8 days within India in normal situations.

If you have any additional shipping relating queries, feel free to email us at contact@luxortrends.com or call customer care at +91 6354817110